What is a recovery seed and why is it critical?
Your seed (12–24 words) is the key to your funds. Anyone with it can spend your coins. Store it offline—paper or metal—and never type it into websites, chats, or cloud notes.
Desktop app or web—what’s safer?
Both are supported via the official start page. The desktop app reduces browser risks; the web flow is convenient. Choose the one that fits your setup, but always start at trezor.io/start.
Should I use a passphrase?
A passphrase adds a secret that creates an extra wallet. It’s powerful but unforgiving—lose it and those funds cannot be recovered. Use it only if you fully understand management and backups.
How do I verify I’m on the legitimate site?
Type the URL manually, check the certificate, and compare digital signatures for installers when available. If anything feels off, stop and contact official support channels.